Because evidently it’s more important to pay desktop support people to do things that don’t need to be done than to replace faculty who have left.
Like coming around to “install Chrome on these 2 machines”, when I have had Chrome on them for 2 years now. Running version 19.0.1084.52 m and everything. “Oh, well I have to install the newest version on them and log it.” And completely delete all the customization I’ve done to them while you are at it. Not to mention taking over half an hour to do it.